Product

Everything That Runs a Clinic

The front desk, the practitioners and the owner work from one system. Scheduling, records, billing and messaging share one patient base, so nothing is typed twice.

Front Desk

The appointment is the unit of record. The note, the invoice and the reminders all hang off it, so reception, practitioners and the waiting-room screen read the same live schedule.

Tuesday 28 OctDr. Lim
09:00 · Nur AisyahChecked in
09:30 · Rajesh KumarNow
10:00 · Michelle ChanBooked

Calendar

Book, reschedule and check in from one view of every practitioner and room.

Queue · BangsarTue 09:41
NANur AisyahDr. Lim · AdjustmentDone
RKRajesh KumarDr. Lim · Follow-upIn consultation
MCMichelle ChanDr. Tan · New patientWaiting · 4 min

Live Queue

Check-in by patient search, with a queue per venue that reception controls.

Now servingRoom 2
A-014
NextA-015 · A-016

TV Board

A waiting-room display that shows who is next, per venue.

Book an appointment
ServiceInitial consult · 45 min
Thu 30 Oct10:30 · 11:15 · 14:00

Online Booking

A branded page with real availability, embeddable on your website.

Clinical Records

Encrypted patient profiles with a timeline of visits, documents and consent. Chiropractic notes are the most complete today; every specialty builds on the same template system.

SOAP note · Follow-upTemplate
SubjectiveLower back, 4/10
ObjectiveL4–L5 restricted
PlanAdjust · review 2 wk
Signed on screenR. Kumar

Template Library

Start from the library or build your own with the template builder.

SOAP note · Follow-upTemplate
SubjectiveLower back, 4/10
ObjectiveL4–L5 restricted
PlanAdjust · review 2 wk
Signed on screenR. Kumar

Patient e-Signatures

Consent and treatment plans signed on screen, stored with the note.

Oswestry · disability−42 pts
V1
V2
V3
V4
V5

Outcome Measures

Scored questionnaires charted over the course of care.

L-spine lateralDICOM

Imaging & Labs

DICOM viewer with measurements, and lab orders with results and trends.

Billing & e-Invoice

Invoices, payments and session packages in one place. Each invoice is submitted to LHDN MyInvois from the billing screen and keeps its status, with consolidated e-Invoices for walk-in sales.

Invoice INV-2041Validated by LHDN
RM 180.00MyInvois · 09:39

Invoices & Payments

Issue, collect and reconcile without leaving the appointment.

Invoice INV-2041Validated by LHDN
RM 180.00MyInvois · 09:39

LHDN MyInvois

Per-invoice or consolidated submission, with status beside the payment.

10-session package7 left
PaidRM 1,200.00
Next visitThu 30 Oct

Session Packages

Sell bundles of visits and draw them down automatically.

Revenue · all venues+18%
MayOct

Reports

Retention, acquisition, revenue and service mix, per venue or group.

Patient Messaging

Each venue connects its own WhatsApp Business number. Reminders and confirmations go out automatically, campaigns reach a chosen segment, and every message carries a link where patients manage their preferences.

WhatsApp · Clive Chiropractic Bangsar
Hi Michelle, a reminder of your appointment tomorrow at 10:30 with Dr. Tan. Reply 1 to confirm or 2 to reschedule.
1

Reminders

Sent before every appointment, from the venue’s own number.

WhatsApp · Clive Chiropractic Bangsar
Hi Michelle, a reminder of your appointment tomorrow at 10:30 with Dr. Tan. Reply 1 to confirm or 2 to reschedule.
1

Confirmations

Patients reply to confirm, and the calendar updates.

Campaign · RecallSending
SegmentNo visit in 90 days
Recipients312

Campaigns

Bulk WhatsApp to a segment of your patient list.

Loyalty · Nur Aisyah
1,240 pts
Next rewardFree consult at 1,500

Loyalty

Points and rewards tracked on the patient profile.

Security & Trust

Clive is built so that one clinic never sees another’s data.

Encrypted Records

Patient identifiers are encrypted with a key unique to your clinic.

Isolated by Design

Every record is isolated per clinic at the database and tested on every release.

Audit Log

Who viewed and changed what, and when.

Data Subject Rights

Access and export requests are built in, in line with Malaysia’s PDPA.

Medications, vitals and the veterinary pet profile are in early access. Ask us about joining, or follow the changelog. Changelog

See It on Your Clinic’s Workflow

Create a workspace and try it with your own appointment types, or book a demo and we will walk through your day with you.